We use the published UPS rates to determine shipping costs for packages. When quoting a price for shipping, you will receive a quote for the actual cost of shipping an item to your zip code plus $1.50 for packing and the cost of insuring your package. All packages are insured against loss and damage while in transit.
At our discression we may quote you a shipping price that is lower than our cost.
We offer domestic shipping only. Any changes to expedited orders may incur a double shipping charge. We make every attempt to ship with your requested carrier, but if a price discrepancy occurs where the estimate we provided is less than the actual shipping, we may at our discretion choose another carrier (This only applies to non-expedited shipments).
We ship orders Monday Through Friday, excluding all major holidays. Order ship with the following priority:
UPS Ground - Orders ship within 1-3 Business Days
UPS 3-day, 2-day, Next day - Orders ship within 1 Business day
Should you need a special shipping service or Saturday Delivery, please contact us for details. Any next day air order placed after 8AM EST Thursday should expect delivery on Monday, unless prior arrangements have been made.
Refused packages or packages returned to sender: The customer is responsible for all shipping costs and return shipping costs for these packages, unless proof can be provided showing a carrier error. If you provide us with an incorrect or incomplete address you will be responsible for the return shipping charges and the charge to re-ship your item to the correct address.
Package Theft: Unfortunately we can't be responsible for packages that are stolen off your property in any way, if you feel this is a possibility please request signature service on your order.